Leadership Communication Course Negotiation Skills World-class Service Presentation Skills Selling Skills Assertiveness & Conflict Management Stress Management Team Building - Team Leading Professional Approach on the Telephone Professional Approach & Customer Care Sales & Marketing Time Management Management Development Leadership & Management Managing Coaching & Motivation Supervisory Management Business Writing & Communication

Duration 4 days
Level 5
Credits 15
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It is important that everyone needs to know what to do in a conflict situation. Assertion linked with conflict management skills leads to positive outcomes only if we have the knowledge and ability to create it.