Leadership Communication Course Negotiation Skills World-class Service Presentation Skills Selling Skills Assertiveness & Conflict Management Stress Management Team Building - Team Leading Professional Approach on the Telephone Professional Approach & Customer Care Sales & Marketing Time Management Management Development Leadership & Management Managing Coaching & Motivation Supervisory Management Business Writing & Communication

Duration 4 days
Level 5
Credits 8
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The aim of this competency based learning program is to address those vital Communication and Leadership skills necessary at all levels within an organisation. Progressively demanding, interactive modules build confidence, self-belief and positive influence on others. These are cornerstones of good leadership. Thorough evaluation enables one to measure growth and identify areas for future development.