Programme Name

Management Development

Outcome
  • Develop a complete understanding of the importance of :Planning – Organising – Directing and Controlling
  • Be able to develop and implement the five steps within a working unit.
  • Be able to handle meetings where necessary.
  • Motivate people by constructive criticism and compliments.
  • Have the ability to look at KRA’s With reference to performance managementand people responsibilities.
NQF Certification Our programmes are with in the National Qualifications framework and our recognised certificates are an incremental step towards a national diploma. The credits available are worked on the course outcome
NQF Level Level 4
 
CONTENT 

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Module Title

Assessment Process

1

Planning
Be able to understand the concept and need for short, medium and long range planning, Visions, goals and milestones implemented in the business environment Developing a personal long range plan according to the planning steps Developing a money saving project for the Company
  • Questionnaires
  • Assignments
2 Organising
Understand Organisational structures and review existing structures Understand Span of control and the effect this can have in an operator Be a able to develop a Results Based Job Description
  • Questionnaires
  • Assignments
3 Communication
Be able to communicate to one or more people using the verbal, vocal & visual elements effectively
  • Assessment
  • Rating Chart
4 Directing \ Delegating Written and Verbal
Be able to direct or delegate instructions to achieve the desired results Have the ability to conduct performance appraisal interviews according to organisational guidelines Have the ability to communicate in a clear & concise way
  • Assignments
  • Feedback
  • Demonstration
5 Problem Analysis Decision Making
Be able to implement the problem solving steps and work on solutions
  • Practical Work
6 Motivation
Be able to create a motivating environment, and understand the key principles of motivation Be able to get the best from your people
  • Assignment
7 Co-ordinating
Understand Internal and external co-ordination and be able to balance operations for optimum efficiency
  • Portfolio of Evidence
8 Controlling
Understand controls and control systems and be able to develop own control system Understand disciplinary procedures and the new Labour Relations Act
  • Assignment
9 Success Factors
Understand and have the ability to introduce steps achieving success
  • Portfolio of evidence

10

Personal Plan
To develop a personal plan for self development and implementation of success factors
  • Post course assignment
 
Purpose To develop a clear understanding and the necessary skills for effective management
Assessment requirements: Pre-course Assessment
Accreditation requirements: None at present
Style of learning and training
  • Action Learning
  • Group Discussions
  • Practical Work
  • Assignment Work
  • Instructor Comments
  • Instructor Feed Back
  • Video Models
  • Syndicate work
Assessment methods Workshop comparative tests. On the job assignments. Role-plays and questionnaires.
Relevance Assessed with relevant organisational needs and objectives
Integration Theory & Practice: Through the process approximately 60% practice – 40% theory
Critical Cros field outcomes:
Management and people skills
Access Recognition of Prior learning: None Exemptions: None at present
Language policy Be able to speak and read English
Learning materials Training manuals and reference books
Cost
R2 400.00 (Excl Vat)
Training Venue In-house Training Only
Number of delegates Minimum 8 required
Duration 2 Days

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