|
Programme Name |
Managing, Coaching & Motivating |
| Outcome |
- Be able to identify needs and motivators of people and know their strengths and weaknesses.
- Develop the ability to criticise and compliment constructively following the relevant steps.
- To understand the value of recognition and the effect thereof.
- Be able to achieve tasks through people, and create an atmosphere conducive to successes.
|
| NQF Certification |
Our programmes are with in the National Qualifications framework and our recognised certificates are an incremental step towards a national diploma. The credits available are worked on the course outcome |
| NQF Level |
Level 4 |
| Credits |
6 |
| CONTENT |
Module No. |
Module Title |
Assessment Process |
1 |
Leadership
Be able to discuss the 4 corner stones of Leadership
|
- Feedback & Assignment
- Questions
|
2 |
Communication
Be able to Communicate a message to an individual or a group of people
- What you know? (Information)
- What you think? (Ideas)
- What you feel? (Emotions)
- What you want to do (Intentions. With you own experience.
Your communication methods comply to the standards of the visual, Vocal and Verbal Rating Charts. The speaker and the listener must reach mutual agreement on
- Intentions
- Information
- Ideas
- Feelings contained in the talk
|
- Assess using rating chart
- Also practical demonstration
- Questionnaire
- Portfolio ofEvidence
|
3 |
Motivation
Understand the key principal of motivation
Creating a motivating environment
Develop the ability to get the best from people and Focus on solutions |
- Assignments
- Portfolio of evidence
|
| 4 |
Coaching & Feedback
Understand situations – attitude – behaviour and a persons concept during the coaching process |
- Questionnaire
- Assignments
|
| 5 |
The Behaviour Model
Be able to use the behaviour model as a guideline during the Coaching Process |
|
6 |
Change of Behaviour
Understand the three simple rules of change are: It is easier to change the situation than the behaviour It is easier to change the behaviour than the attitude It is easier to change the attitude than the person |
- Questionnaire
- Assignments
|
| 7 |
The Need to Correct
Be able to correct negative behaviour and perform a positive interviewing technique |
|
| Purpose |
This programme is designed to identify the difference between Managing and coaching and being the boss. How much do we really know about self-management and people management? It assists individuals to bring the best out of people. |
| Assessment requirements: |
Pre & Post-course Assessment for identity of specific needs of the learner
|
| Style of learning and training |
- Action Learning
- Group Discussions
- Practical Work
|
| Assessment methods
|
Questionnaire plus specific work |
| Relevance
|
Assessed with relevant organisational needs |
| Integration
|
Theory & Practice: Through the process approximately 60% practice – 40% theory
Critical Cros field outcomes:Team Leading – Team Building |
| Access
|
Entry requirements: Recognition of Prior learning: N/A Exemptions: None |
| Language policy |
Be able to speak and read English |
| Learning materials
|
Training manuals and reference books |
| Cost |
R 2 400.00 (Excl Vat) |
| Training Venue |
In-house Training Only |
| Number of delegates |
Minimum of 8 Delegates Required |
| Duration |
2 Days |
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