Leadership Communication Course Negotiation Skills World-class Service Presentation Skills Selling Skills Assertiveness & Conflict Management Stress Management Team Building - Team Leading Professional Approach on the Telephone Professional Approach & Customer Care Sales & Marketing Time Management Management Development Leadership & Management Managing Coaching & Motivation Supervisory Management Business Writing & Communication World class Service

Duration 4 days
Level 2
Credits 8
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The use of the telephone is becoming an ever-increasing daily activity. How many people are trained to use a telephone effectively? This workshop will give participants the necessary skills for effective telephone conversation.