Leadership Communication Course Negotiation Skills World-class Service Presentation Skills Selling Skills Assertiveness & Conflict Management Stress Management Team Building - Team Leading Professional Approach on the Telephone Professional Approach & Customer Care Sales & Marketing Time Management Management Development Leadership & Management Managing Coaching & Motivation Supervisory Management Business Writing & Communication

Duration 5 days
Level 5
Credits 4
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Be able to communicate company objectives to the team and drive the department or divisional goal. Develop the ability to problem solve, inspire the team and handle and defuse conflicts that arise with people. Be able to participate and chair more effective meetings and use this as a valuable management tool