Leadership Communication Course Negotiation Skills World-class Service Presentation Skills Selling Skills Assertiveness & Conflict Management Stress Management Team Building - Team Leading Professional Approach on the Telephone Professional Approach & Customer Care Sales & Marketing Time Management Management Development Leadership & Management Managing Coaching & Motivation Supervisory Management Business Writing & Communication

Duration 4 days
Level 3
Credits 4
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Be able to analyse existing daily procedures and time allocated to each. Identify what tasks are important and urgent, and then adapt the tasks for greater efficiency. Be able to discipline oneself and not be sidetracked by irrelevant issues. Develop the ability to get it right first time and not go back to adjust faults and mistakes.