Our programmes are within the National Qualifications framework and our recognised certificates are an incremental step towards a national diploma.

• Leadership Communication Course
• Negotiation Skills
• World-class Service
• Presentation Skills
• Selling Skills
• Assertiveness & Conflict Management
• Stress Management
• Team Building - Team Leading
• Professional Approach on the Telephone
• Professional Approach & Customer Care
• Sales & Marketing
• Time Management
• Management Development
• Leadership & Management
• Managing Coaching & Motivation
• Supervisory Management
• Business Writing & Communication